terms of use

simplehuman ("simplehuman") maintains: (1) simplehuman.com website ("Site") and (2) software that may be downloaded to your smartphone or tablet to access services ("Mobile Apps"), the Site and the Mobile Apps collectively referred to as "Services" herein. The following are the terms of use that govern use of the Services ("Terms of Use"). By using the Services you expressly agree to be bound by these Terms of Use and simplehuman's Privacy Policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Services. simplehuman reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. If you violate these Terms of Use, simplehuman may terminate your use of the Services, bar you from future use of the Services, and/or take appropriate legal action against you.

Limited License

You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Services pursuant to the requirements and restrictions of these Terms of Use. simplehuman may change, suspend, or discontinue any aspect of the Services at any time. simplehuman may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Services. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Services. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Services, or any of its contents (including software) in whole or in part.

Permitted Use

You agree that you are only authorized to visit, view and to retain a copy of pages of Services for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on Services for any purpose other than for personal use, unless otherwise specifically authorized by simplehuman to do so. You also agree not to deep-link to the Services for any purpose, unless specifically authorized by simplehuman to do so. The content and software on the Services is the property of simplehuman and is protected by U.S. and international copyright laws.

Representations By You

By using the Services, you represent, warrant and covenant that (a) you are at least 13 years old and (b) that all materials of any kind submitted by you to simplehuman through the Services or for inclusion on the Services will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights.

Consumers Only

simplehuman through the Services sells and ships products to end-user customers only. We reserve the right to refuse or cancel your order, or suspend your account, if we suspect you are purchasing products for resale or redistributing to consumers or other commercial entities.

No Commercial Use

The Services may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain simplehuman's prior written consent to make commercial offers of any kind on the Services, whether by advertising, solicitations, links, or any other form of communication. simplehuman will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Services and barring such violators from use of the Services.

simplehuman Refer-a-Friend Program Overview

Refer a friend to register for an account at simplehuman.com and when they place their first qualified purchase, you'll receive a promo code for $10 off of your next order of $20 or more (excludes shipping & taxes) at simplehuman.com per qualified referral. Plus, your friends get an invitation with a promo code for $10 off their first purchase of $20 or more on simplehuman.com. If the referred friend has previously purchased on simplehuman.com before the referral email was received, the referred friend will not qualify for the program and you will not earn a promo code.

You will receive an email with a promo code approximately 6 days after your friend makes a first qualified purchase from simplehuman.com. To redeem your promo code, enter your code into the coupon/promo code box during checkout. Only one promo code for your total order (excludes shipping & taxes) can be used at a time. The promo code is not transferable and any remaining amount on the promo code will be forfeited after initial use. Your promo code will expire 1 year from initial delivery to the registered email address of friend. Promo codes have no cash value and may not be redeemed for cash. Promo codes and promotions cannot be combined and are not valid on prior purchases.

In order to create referrals, fill out the information in this widget and click “Share.” You can share via email as well as Social Media (Facebook, Twitter, and etc.). When you share, a unique link will be generated. Once your friend clicks on the unique link, they will receive an invitation with instructions on how to redeem their special invitation offer with a promo code. To qualify, your friend must navigate to and make their first purchase from simplehuman.com using the unique link provided in their invitation.

You and your referred friend must be 18 years and older to participate in this program. Program is valid for residents from 50 U.S. States and D.C. only. Terms, conditions, features, availability, service and support options subject to change without notice. simplehuman and its program service providers reserve the right to delay, cancel, revoke, or prevent credits in any suspected case of fraudulent use or misuse of simplehuman services or this program. Promo codes are subject to verification at simplehuman's sole discretion. You may not use spam or send unsolicited emails to people you don't personally know to collect promo codes and you may not collect promo codes by posting on message boards or other online venues which is a violation of such venues' terms of use. You and your referred friend must live in a different household.

simplehuman Promotions

new email subscriber offer

Offer valid for 60 days from issue date.

simplehuman may make available for purchase a qualifying order that is eligible for a discounted offer during the promotional period. The discount applies to the total order, excluding sale items. The discount will be applied at checkout upon entering the discount code. The discount code is one-time use only. If you return the qualifying item, the amount of the refund will be equal to the discounted price at the time of purchase. Refer to our return info page for rest of the terms regarding returns.

Promotions cannot be combined and are not valid on prior purchases. Only valid on domestic U.S. orders. Only one discount code for your total order (excludes shipping & taxes) can be used at a time. The discount code is not transferable and any remaining amount on the promo code will be forfeited after initial use. Promo codes have no cash value and may not be redeemed for cash. simplehuman reserves the right to change or end promotions at any time.

liner trial pack offer

simplehuman may make available for purchase a qualifying item that is eligible to receive a discount during the promotional period. Items that are part of the promotion are as shown on the marketing campaign and cannot be substituted or exchanged. They are clearly labeled and shown as part of the promotion or event on the marketing campaign (i.e. email, social media, print mailer etc.). The offer applies to custom fit liners only. The discount will be applied at checkout upon entering the discount code. One-time use only. Limit one per customer. If you return the qualifying item, the amount of the refund will be equal to the discounted price at the time of purchase. Refer to our return info page for rest of the terms regarding returns.

Promotions cannot be combined and are not valid on prior purchases. Only one discount code for your total order (excludes shipping & taxes) can be used at a time. The discount code is not transferable and any remaining amount will be forfeited after initial use. Discount codes and other promotional codes have no cash value and may not be redeemed for cash. simplehuman reserves the right to change or end promotions at any time.

product registration offer

Offer valid for 1 week from issue date.

simplehuman may make available for purchase a qualifying order that is eligible for a discounted offer during the promotional period. The discount applies to the total order, excluding bundles and sale items. The discount will be applied at checkout upon entering the discount code. The discount code is one-time use only. If you return the qualifying item, the amount of the refund will be equal to the discounted price at the time of purchase. Refer to our return info page for rest of the terms regarding returns.

Promotions cannot be combined and are not valid on prior purchases. Only valid on domestic U.S. orders. Only one discount code for your total order (excludes shipping & taxes) can be used at a time. The discount code is not transferable and any remaining amount will be forfeited after initial use. Discount codes and other promotional codes have no cash value and may not be redeemed for cash. simplehuman reserves the right to change or end promotions at any time.

Auto-Replenishment

Your initial Auto-Replenishment order will be processed when you set up simplehuman’s Auto-Replenishment using simplehuman’s Mobile App. The amount of each Auto-Replenishment order will be billed to the credit card or other payment you have authorized. If we are unable to complete an order with the authorized payment, the Auto-Replenishment order may be canceled or changed. After your first order, we may send you an advanced notice prior to processing each Auto-Replenishment order to confirm the next shipping date. If you wish to adjust, pause, or cancel your Auto-Replenishment, you can do so at any time using the Mobile App for Auto-Replenishment. Your Auto-Replenishment will remain in effect until it is canceled. To prevent additional shipments or to change the Auto-Replenishment, you must cancel or change before the next Auto-Replenishment order is shipped.

Links and Search Results

The Services may automatically produce search results that reference and/or link to third-party services throughout the World Wide Web. simplehuman has no control over these services or the content within them. simplehuman does not guarantee, represent or warrant that the content contained in these services is accurate, legal and/or inoffensive. simplehuman does not endorse the content of any third-party services, nor does it make any representation or warranty about these services, including that they will not contain viruses or otherwise impact your computer. By using the Services to search for or link to another third party services, you agree and understand that you may not make any claim against simplehuman for any damages or losses, whatsoever, resulting from your use of the Services to obtain search results or to link to another services. If you have a problem with a link from the Services, you may notify us at customer.support@simplehuman.com .

Feedback and Information

Any feedback you provide using the Services will be considered non-confidential. simplehuman is free to use such information on an unrestricted basis.

Copyright Policy

simplehuman may terminate the privileges of any user who uses the Services to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to the Services, you warrant that the information does not infringe the copyrights or other rights of third parties.

Intellectual Property

Materials published on the Services such as data, text, pictures, graphics, information and other materials ("Materials") are properties of simplehuman. The Materials are simplehuman's intellectual property and are protected by U.S. and international intellectual property laws. The Materials may not be copied or redistributed either in whole or in part without prior written consent of simplehuman, except as expressly and specifically permitted under these Terms of Use.

The Materials are and will remain the exclusive property of simplehuman. All rights, titles and interests in and to the Materials will be and remain vested solely in simplehuman. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the Materials to create a product for resale or to use the Online Materials in any way that competes with simplehuman.

You acknowledge and agree that simplehuman will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the Materials made by or for you. At simplehuman's request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to simplehuman or perfect these rights, titles or interests in simplehuman's name.

Violation of the Terms of Use

You understand and agree that in simplehuman's sole discretion, and without prior notice, simplehuman may terminate your access to the Services, or exercise any other remedy available and remove any unauthorized user information, if simplehuman believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of simplehuman, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to simplehuman for violations of these Terms of Use, and you consent to injunctive or other equitable relief for such violations. simplehuman may release user information about you if required by law or subpoena.

Applicable Law

The Laws of the State of California shall govern the use of the Services and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in Los Angeles County, California.

Indemnity

You agree to indemnify and hold simplehuman, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of or relating to your use of the Services, including also your use of the Services to provide a link to another services or to upload content or other information to the Services, or your breach of the Terms of Use.

License Granted by You

By providing materials to simplehuman, including by submitting or uploading content or materials for use on the Services, you represent and warrant that you or the owner of all rights to such content or materials has expressly granted simplehuman an irrevocable worldwide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. simplehuman may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against simplehuman for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to simplehuman. Any communication or materials you send to simplehuman will be treated as non-confidential and non-proprietary and may be disseminated or used by simplehuman for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

Security

Security is a priority at simplehuman. Security researchers or other individuals who have discovered a vulnerability in our website, services, apps, or players can disclose it responsibly via email to security@simplehuman.com .

Advertising

The Services may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Services are accurate and comply with all applicable laws. simplehuman is not responsible for the acts or omissions of any advertiser or sponsor.

Services Operation

simplehuman controls the Services from Torrance, California, United States of America. simplehuman makes no representation that the Services is appropriate for use in other locations. If you use the Services from other locations, you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from the Services in violation of any applicable laws or regulations, including, but not limited to any U.S. export laws and regulations.

Order Acceptance/Confirmation

simplehuman may, in its sole discretion, refuse or cancel any order and limit order quantity. simplehuman may also require additional qualifying information prior to accepting or processing any order. Once we receive your order, we may provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify simplehuman's acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. simplehuman reserves the right at any time after receiving your order to accept or decline your order for any reason.

Interpretation

These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing, signed by an authorized officer of simplehuman.

Severability

If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Headings

Section titles are for convenience only and do not define, limit, or extend any provision of this Agreement.

Trademark Terms

The following is a list of simplehuman trademarks.

The absence of a product or service name or logo from this list does not constitute a waiver of simplehuman's trademark or other intellectual property rights concerning that name or logo.

2 year warranty icon®
5 year warranty icon®
10 year warranty icon®
adaptive sensing™
antimicrobial coating icon™
bag tuck®
bucket park®
butterfly step can®
daily tools®
dynamic sensing®
fingerprint-proof icon®
iamsteel™
lid shox®
liner rim icon™
liner pocket®
liner pocket icon®
multi-sense®
odorsorb®
sensor icon® (with three arcs)
sensor icon® (with four arcs)
simplehuman®
simplehuman app icon™
simplehuman bin™
smart bucket®
tools for efficient living®
touch-bar®
tru-lux®
Agion® is a registered trademark of Sciessent, LLC.
This list includes updates as of June 8, 2020 and may not be a comprehensive list of trademarks of simplehuman.